1. Introduction

Pioneer Credit Repair ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://pioneercreditrepair.com/ (the "Site") or use our credit repair and financial consulting services (collectively, the "Services").

By accessing or using our Services, you consent to the practices described in this Privacy Policy. If you do not agree with our policies, please discontinue use of our Services immediately.

2. Scope and Applicability

This Privacy Policy applies to:

• Visitors to our Site
• Clients utilizing our credit repair and financial consulting services
• Individuals who interact with us through marketing, sales, or customer support channels

This policy does not govern the practices of third parties, including credit bureaus, financial institutions, or payment processors, which have their own privacy policies.

3. Information We Collect

3.1 Personal Information You Provide

We may collect the following information when you engage with our Services:

• Contact Information: Name, email address, phone number, mailing address
• Financial Information: Credit reports, credit scores, account numbers (with your explicit consent)
• Identity Verification: Date of birth, Social Security Number (SSN), driver's license number (only as required for credit disputes)
• Payment Information: Credit card details, bank account information (processed securely via PCI-compliant third-party processors)
• Communications: Records of customer service interactions, survey responses

3.2 Information Collected Automatically

When you visit our Site, we may collect:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent on Site, clickstream data
• Cookies and Tracking Technologies: See Section 7 for details

4. How We Use Your Information

We process your information for the following lawful purposes:

• To provide credit repair services
• To communicate with you regarding your account
• To process payments securely
• To improve our Services and develop new features
• To prevent fraud and enhance security
• To comply with legal obligations
• To send promotional emails (you may opt out at any time)

5. How We Share Your Information

We do not sell your personal information. We may disclose information to:

• Credit bureaus for dispute resolution
• Payment processors for transactions
• Cloud hosting providers for secure data storage
• Legal authorities when required

6. Data Security

We implement strong security measures, including:

• SSL/TLS encryption
• Access controls for staff
• Regular security audits

While we employ robust measures, no system is 100% secure. Please notify us immediately at info@pioneercreditrepair.com if you suspect unauthorized access to your account.

7. Contact Us

For questions or to exercise your rights:

Email: info@pioneercreditrepair.com

Phone: (951) 239-5250

Address: 214 E Goode St, Quitman, TX 75783